Next to “we’ll be announcing layoffs this morning”, the phrase that can trigger the most anxiety in your workforce – particularly among your introverts – is “we’re moving to an open office environment”.
First things first: introversion and extroversion are two widely misunderstood concepts. Superficially, introverts are mislabelled as withdrawn, while extroverts are mislabelled as outgoing. Neither of these are anywhere close to the truth.
