It’s difficult to overstate how important customer service is to the viability of a modern business. After all, how your current customers perceive your operation won’t just determine your immediate success but can also affect your ability to attract new consumers too. And dentists in particular need to be aware of this fact. A few negative reviews from unsatisfied patients can tarnish even the most prestigious practice. With that in mind, we’re here to provide a few solutions to one of the biggest pain points in the dentist-patient relationship: the waiting room. Here are five ways you can completely revamp your dental office waiting room –– and delight rather than irritate your patients: